Category: Troubleshooting

  • WooCommerce Variable Products all showing out of stock: Sorry, this product is unavailable. Please choose a different combination.

    I must have spent hours today trying to fix a problem with Woocommerce – no matter which way I set up a variable product it always showed as out of stock no matter which combination of options I selected. The error message was:   Sorry, this product is unavailable. Please choose a different combination.   Very…

  • PHP contact form returns 504 gateway error after moving to Digital Ocean

    This one had me scratching my head for a while – using php7.0-fpm and the latest nginx on Debian 8 Jessie I was seeing our PHP contact form working correctly but returning a Gateway 504 error upon submission, which was resulting in a great deal of resubmitted forms and error notifications from users.   This…

  • Checking whether nginx cache is working

    Just set up nginx caching and wondering whether it’s working properly? You can check it pretty easily:   curl -I URL.goes.here That should return a bunch of information, but the important bit is: X-Proxy-Cache: MISS   Well, in this case it’s not working. If it’s working you’ll see a HIT there.

  • Adobe Photoshop Lightroom 5.7 and Mac OS X – will no longer open

    After upgrading Lightroom 5.6 to 5.7, it refused to open with the error:   Library not loaded: @executable_path/../Frameworks/asneu.framework/versions/a/asneu   This problem stems from the fact that the system drive is a case sensitive file system; in a similar vein, we were recently unable to install Adobe CC on a similar system as it is also…

  • ZFS: zpool replace returns error: cannot replace, devices have different sector alignment

    ZFS: zpool replace returns error: cannot replace, devices have different sector alignment

    Trying to replace a failed SSD in a zpool we encountered the following error:   cannot replace 4233944908106055 with ata-INTEL_SSDSC2BW240A4_CVD02KY2403GN: devices have different sector alignment   The pool was aligned to 4k sectors – e.g. ashift=12 – whereas the new SSD was aligned to 512b sectors. There’s a quick and easy fix to this –…

  • ZFS on Linux: Zpool import failed

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    We upgraded a Proxmox box today which was running ZFS and ran into this rather scary looking error:   zpool: ../../lib/libzfs/libzfs_import.c:356: Assertion `nvlist_lookup_uint64(zhp->zpool_config, ZPOOL_CONFIG_POOL_GUID, &theguid) == 0′ failed.   Zpools would not import and zpool status did not work. Resolved (so far, anyhow, still testing) by running:   apt-get install zfsutils   Another good reason…

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      Today we were asked how to reset a Windows user password (in this case the administrator account for a Windows Home Server 2011 install) without knowing the original password. The user had a logged-in Administrator session but had typo’d their password twice successfully during the install and was not keen on reinstalling then repeating…

  • Mozilla Firefox: Arrow keys move cursor within the wepage, rather than scrolling. How to fix?

      This one seems to be a common issue that people with children and pets encounter; a button-mashing session between said small being and the keyboard can sometimes leave your browser moving a cursor around the webpage when you press the arrow keys, instead of the keys scrolling the webpage up and down. Fortunately it’s…

  • Mediawiki 403 forbidden errors after upgrading to Ubuntu 13.10

    Mediawiki 403 forbidden errors after upgrading to Ubuntu 13.10

      A customer upgraded from 13.04 to 13.10 and their internal wiki was broken afterwards; for a simple Apache install where the wiki was installed at the web root and all access was via the LAN (thus they were happy with not restricting the access), the fix was to add:   <Location /> Require all…

  • XenServer 6.2: NICs showing as disconnected despite being connected

      Sometimes if you connect a network cable to a NIC XenServer doesn’t register it and keeps the status as disconnected; if this happens, try the following via SSH (or from the console, though you will be kicked out of XenCenter once you do it):   xe-toolstack-restart   It may take a little while for…